ORYX

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Personal Information

• Name, email address, phone number, and mailing address
• Date of birth and government-issued identification
• Financial information (bank account details, payment methods)
• Transaction history and trading activity
• Device information and IP address

Automatically Collected Information

• Browser type and version
• Operating system and device type
• Pages visited and time spent on our platform
• Click patterns and user behavior
• Location data (IP-based)

We use the information we collect for various purposes related to providing and improving our cryptocurrency exchange services.

• Account Management: Create and manage your ORYX account
• Transaction Processing: Execute cryptocurrency trades and transfers
• Security: Verify your identity and prevent fraud
• Compliance: Meet legal and regulatory requirements
• Customer Support: Respond to your inquiries and provide assistance
• Platform Improvement: Analyze usage patterns and enhance our services
• Marketing: Send you relevant updates and promotional offers (with consent)
• Legal Protection: Protect our rights and prevent illegal activities

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our platform
• Legal Requirements: When required by law or to comply with legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Fraud Prevention: To prevent fraud, security breaches, or illegal activities
• Consent: With your explicit consent

We implement industry-leading security measures to protect your personal information and cryptocurrency assets.

You have certain rights regarding your personal information. Depending on your location, you may have the following rights:

We use cookies and similar technologies to enhance your experience on our platform.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Security Cookies: Help protect against fraud and security threats
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Our platform integrates with various third-party services to provide enhanced functionality.

• Payment Processors: For fiat currency deposits and withdrawals
• KYC Providers: For identity verification services
• Analytics Services: To improve platform performance and user experience
• Customer Support: For handling user inquiries and support tickets
• Blockchain Networks: For cryptocurrency transactions and confirmations

These third parties are contractually obligated to maintain the confidentiality and security of your information.

As a global cryptocurrency exchange, we may transfer your information to countries other than your own for processing and storage.

When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make material changes to this policy, we will notify you by:

• Email notification to your registered email address
• Prominent notice on our platform
• Update to the "Last updated" date at the top of this policy

Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.